A1 Self Defense Products - Privacy Policy and Information, Secure Online Shopping, SSL Encrypted Security

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Privacy Policy

This privacy policy is to inform you of the information and practices of A1 Self Defense Products to demonstrate our commitment to your privacy.

We request information from the customer on our order form when making a purchase. Here, is where a customer must provide their contact information: name, shipping address, shipping information, credit card number and expiration date, and e-mail address. This information is used for billing purposes and to fill the customer's order. If we have difficulty processing an order, this contact information is used to get in touch with the customer. We do not give away, sell, or rent your personal information including your email address and phone to anyone. PERIOD.

Secure Online Shopping

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Be assured that your shopping experience is completely safe. The order site is secured using a SSL Web Server Certificate which encrypts all data to and from the site.

You can shop at A1 Self Defense Products online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

If you prefer, we can process your transaction mail. Simply download and print out our mail-in order form.

Online Payments



www.a1selfdefenseproducts.com is registered with the Authorize.Net Verified Merchant Seal program. Click on the seal to verify this information.

 

SSL Encryption Security

A1 Self Defense Products takes every precaution to protect our customers' information. When customers submit sensitive information via our Web site, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - Secure Socket Layers (SSLs). While on a secure page, such as our order form, a lock icon appears on the bottom of your Web browser. When you are not on a secure page, no lock icon will appear.

While we use SSL encryption to protect sensitive information (like your credit card information) online, we also do everything in our power to protect user information off-line. All of ourcustomers' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are fully informed about our security and privacy practices and updated as new policies are added or revised. They are regularly notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.


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SHIPPING: We do our best to ship all orders within 48 hours excluding weekends and holidays. Your tracking number will be emailed to you once your order ships so you can track your order.


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Customer Feedback:

We love hearing from our customers. Email us.Thanks! :o)

"I really like your products. I bought one of your stun guns. Since I have been carrying it, I feel much safer at night when I get home from work. I have recommended it highly to my friends and family." — S. Warren, Richmond VA

"I am happy to have the products I ordered from you. I believe you provided excellent customer service when I contacted you and I have no complaints." — M. Adams, Palmdale CA

"I GREATLY appreciate the fact you list the states where certain devices and measures are not allowed by law." — J. Hilbert, Saraland AL 

"I have been meaning to thank you for adding me to your Crime Stopper email list. It helps to keep things in perspective." — S. Bernard, Austin TX

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