A1 Self Defense Products - Shipping and handling information, and policy for national and international orders on all our personal protection products and home surveillance cameras and equipment.

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SHIPPING POLICY

International Orders:

Sorry NO international orders. We do not ship our products to countries outside the U.S.

United States Orders:

We will make every effort to see that your order arrives in a timely manner however, we are not responsible for the untimely or late arrival of your order. We have no control over USPS, UPS, FedEx or any other carrier used to deliver your packages.

We ship via UPS Ground. UPS will not deliver to PO Boxes, APO or FPO addresses. Please provide a physical address for shipping. Thank you.

US Shipping and Handling Charges:

Orders Totaling

S/H Charge

Orders Totaling

S/H Charge

$1 - $100

$10.95

$2001 - $2500

$58.95

$101 - $250

$16.95

$2501 - $3000

$64.95

$251 - $500

$24.95

$3001 - $3500

$72.95

$501 - $750

$32.95

$3501 - $4000

$78.95

$751 - $1000

$38.95

$4001 - $4500

$84.95

$1001 - $1500

$44.95

$4501 - $5000

$92.95

$1501 - $2000

$52.95

$5001+

$98.95

US Shipping Orders:

There are certain states and cities we are not allow to ship pepper sprays and stun devises to. Please click HERE for more information regarding which cities and state fall under these restriction.

All United States orders are processed within 72 business hours and are shipped out within 48 hours via UPS Ground from our warehouses in TX or FL.*

We ship via UPS Ground. UPS will not deliver to PO Boxes, APO or FPO addresses. Please provide a physical address for shipping. Thank you.

*Once your order ships, you will receive a shipment confirmation via email, which will provide your tracking number and scheduled delivery date. We do not give away, sell, or rent your personal information including your email address to anyone. Our privacy policy is posted.

If you have any questions regarding our shipping policies within the United States, please do not hesitate to contact us at info@a1selfdefenseproducts.com.



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Customer Service:

SHIPPING: We do our best to ship all orders within 48 hours excluding weekends and holidays. Your tracking number will be emailed to you once your order ships so you can track your order.


Company Policies:

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Customer Feedback:

We love hearing from our customers. Email us.Thanks! :o)

"I really like your products. I bought one of your stun guns. Since I have been carrying it, I feel much safer at night when I get home from work. I have recommended it highly to my friends and family." — S. Warren, Richmond VA

"I am happy to have the products I ordered from you. I believe you provided excellent customer service when I contacted you and I have no complaints." — M. Adams, Palmdale CA

"I GREATLY appreciate the fact you list the states where certain devices and measures are not allowed by law." — J. Hilbert, Saraland AL 

"I have been meaning to thank you for adding me to your Crime Stopper email list. It helps to keep things in perspective." — S. Bernard, Austin TX

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